Quality
What we think and how we see our actions
For over 120 years, the name Süsse has stood for expertise and quality in mailing containers and consumables for the laboratory.
Our successful collaboration with scientists and authorities in the fields of laboratory, pathology and cytology forms a solid basis for recognizing the needs and requirements of our customers and finding innovative solutions.
Quality management
Certification to DIN EN ISO 9001:2015
With the fulfillment of the ISO 9001 certification, we are committed to continuous improvement. The certificate was issued by ZDH-ZERT GmbH (registration no. Q1 0115134) and is valid until 9 July 2027.
Download the DIN EN ISO 9001:2015 certificate (in German)
Quality management in accordance with ISO 13485
Our quality management system meets the requirements of DIN EN ISO 13485:2021 (medical devices) and DIN EN ISO 9001:2015. Conformity has been confirmed by an external assessment. We will gladly provide the corresponding declaration of conformity on request.
Please send your request via our contact form.
Customer care
We are particularly committed to our customers and meet their requirements with competence, friendliness and flexibility.
Personal contact, well-founded advice and the daily motivated commitment of our employees are a matter of course for us. We also cater for special requests in the interest of maximum customer satisfaction.
Delivery and logistics
We guarantee fast and safe deliveries through the effective and timely processing of orders.
A high storage capacity and cooperation with reliable transport companies ensure this in our daily business and also outside of the routine.
Quality and price
High quality at fair prices – this has been our hallmark for decades.
Our products undergo constant quality control and are subject to our constant striving for improvement. This is how we manage to create an optimal cost-performance ratio. This is precisely how we score points with our customers and create trust as the basis for a successful business relationship.
Working with our suppliers
Working together with our suppliers as partners is important to us.
A positive working relationship with our business partners is a guarantor for the quality of our products. The exchange of ideas and cooperation are also important with regard to the further development and improvement of our products.